Salary £35,242.43+ car allowance £4015.80 – 35 hours – full time
Location – Burnley/Agile
About You
Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You’ll add significant value providing a comprehensive housing management service working with our customers to maximise their quality of life. You’ll work with our residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach.
We’re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.
You’ll be able to
- Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction
- Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of our communities.
- Support the creation of new ideas and innovation in the business
- Be adaptable and brilliant at working in partnership with our customers, colleagues and communities
Closing date for applications is 9.00am 8th June 2026.
You’ll need to submit a CV and supporting statement (max 2 A4 sides/min font 11 for each) telling us about you and why you’re right for the job. To apply, please visit www.muir.org.uk/current-vacancies.
Interviews will take place on Monday 15th June 2026 at our Burnley Office with Joanne Commons, Community Housing Manager and Jo Worthington, Community Housing Manager.
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