We have only the best roles at Cameo Consultancy
- J6952_1767717820 : Customer Service Administrator
Customer Service Administrator
- Reference: J6952_1767717820
- Job Type: Permanent
- Industry: Admin and Secretarial
As Customer Service Administrator you will join a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between £24,5000 and £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role:
Supporting the service team providing high levels of customer service, maintaining the database and administration.
Key Accountabilities of the Customer Service Administrator:
- Be first point of contact for customers
- Providing high levels of customer care over the phone and via email
- Liaise with customers, resolving any queries quickly and efficiently
- Generate system based quotes and invoices
- Support with coordinating service administration
- Contact customers to confirm proposed dates and obtain order numbers for scheduled work
- Maintain database all customer records
Skills Required for the Customer Service Administrator:
- Methodical approach used to managing a busy workload
- Administration experience within an office environment
- Solid IT skills including MS Office
- Excellent communications skills
- Organised approach to work, able to work on multiple tasks at the same time
- High levels of accuracy and attention to detail
- Adaptable in a changing environment
What’s in it for you?
- A salary of between £24,500 and £26,000
- Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 – 4.30 with 30 min lunch
- 22 days hol +bank hols, increasing with service
- Training, support and development
- Working for a successful, established business
- Private healthcare for you and your family after six month probation
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