About The Role
Working hours: 35 hours per week – flexible / hybrid working
Contract type: Permanent, full time
Closing date: 11.59pm, 1 June 2026
Interview method: in person
Applicants must have existing right to work in the UK; visa sponsorship is not available for this position.
This role is subject to:
- Legal right to work in the UK before commencement of employment.
- 2 References – where possible we require 3‑year history.
- BPSS (Baseline Personnel Security Standard) clearance – candidate must consent to and comply with BPSS checking requirements before commencement.
- DBS (Disclosure and Barring Service) clearance – required for all appointments.
As a Technical Development Officer, you will play a lead role in delivering high‑quality technical support and system development within the Corporate Assessments Service, part of Revenues and Benefits. You will provide specialist technical expertise across key systems supporting the Charging Team and the Crisis and Resilience Team, including ongoing stabilisation and improvement work. The role involves leading on system testing, upgrades and new developments, maintaining and supporting databases, producing accurate management information, and resolving complex system and process issues. You will work closely with colleagues across teams and departments, providing clear, plain‑English technical advice and working with external software providers where required. You will also contribute to service improvement by identifying creative technical solutions to business problems and supporting the delivery of technical projects and work packages. This role is central to ensuring our systems are reliable, secure and fit for purpose, directly supporting the delivery of statutory financial assessment and charging services. By improving data quality, reporting and system stability, the postholder will help teams work more efficiently, identify issues earlier and make better‑informed decisions. Ultimately, this role plays a vital part in supporting high‑quality services for Manchester’s residents.
About the Candidate
- Experience of maintaining, supporting and testing ICT systems.
- Ability to analyse complex data, identify issues and develop practical technical solutions.
- Experience of writing and using SQL to extract, analyse or manipulate data.
- Experience of developing and running management information reports.
- Ability to communicate complex technical information clearly to non‑technical colleagues.
- Strong problem‑solving skills, with the ability to diagnose system and process issues and implement effective resolutions.
- Ability to plan and prioritise work effectively, managing multiple tasks and deadlines.
- Commitment to continuous improvement, data security and information governance.
- Demonstrable alignment with Our Manchester behaviours, including working collaboratively and valuing diversity.
Desired Experience
- Experience producing planned and ad‑hoc management information for operational or strategic use.
- Familiarity with project or work‑package delivery approaches within a technical environment.
Benefits we offer
- Generous holiday allowance – up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of local government service. Extra leave can be purchased up to two additional weeks.
- Buzzing pension – enrolled in the UK’s largest local government pension scheme with options to top up. Includes life cover of three‑times your salary as a lump sum.
- Enhanced parental and carers leave – designed to provide ample time with a new born or to support a family during critical life events.
- Brilliant perks – discounts on shopping, holidays, phone contracts, cycle‑to‑work scheme, free flu jabs and eye tests, and more.
- Learn and grow – nurturing talent with workshops, training, apprenticeships and qualifications, beginning with a comprehensive onboarding process.
- A Good Employment Charter member – commitment to secure, flexible work and fairness, with annual pay reviews and support across all stages of your working life.
- Up to 3 days volunteering leave – pro‑rata paid volunteering leave in addition to existing benefits.
Support During the Process
- Interview Adjustments – let us know if you need adjustments to demonstrate your suitability during the interview.
- Accessible Formats – tools are available in multiple languages, with adjustable text size and colour to make the site more accessible. Staff engaging with the process will be provided with the required support.
Guaranteed Assessment Scheme
- Members of the Armed Forces, members or veterans.
- Current or former care leavers.
- Have a disability or long‑term condition.
What we will need from you if you’re successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider eligible for sponsorship under the Skilled Worker route based on council policy; candidates are therefore encouraged to consider their own right to work options without the requirement for employer sponsorship.
Pre‑Employment Checks
If you are successful in securing a position with us, pre‑employment checks will be required as per the role. These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other relevant information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
Use of Artificial Intelligence (AI)
Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own), applications may be withdrawn and internal candidates may be subject to disciplinary action.
Contact
For an informal discussion, please contact the hiring manager, Daniel Keen, at 0161 234 5450 or daniel.keen@manchester.gov.uk to arrange a convenient time to discuss the role.
#J-18808-Ljbffr…