French or German speaking Customer Service Administrator

Overview

Is this the role you are looking for? If so, read on for more details, and make sure to apply today.

Company

A long‑standing British manufacturer with international operations and a key focus on sustainability.

Main Duties

Provide outstanding customer service to clients and support the Export department.

Role

• Respond to customer enquiries promptly to ensure any issues are resolved.
• Provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend.
• Process orders via the system and follow up as necessary.
• Provide customers with export support regarding lead times and delivery information.
• Support internal departments with product or stock information.
• Ensure customer information is recorded accurately and update on the system when necessary.
• Monitor outstanding orders and follow up accordingly.

Candidate

• Fluent in German or French to business standard – essential.
• Previous customer service experience – essential.
• Excellent communication and interpersonal skills.
• Dynamic, confident and motivated.
• IT literate.

Salary and Benefits

£27,000 per annum plus bonus.

Location

Burnley – office based role.

How to Apply

Visit the French Selection website, go to the vacancies page, and apply using the job reference 8230CS.

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