Job Reference
JOB0383 – Location: Kingston – Salary: £26,618.00 – £28,868.00 per annum (including London weighting)
Vacancy Type: Permanent/Full Time – Working Hours: 37.5 hours, Monday to Friday 9 am–5 pm, occasional late shifts Thursday 11 am–7 pm.
Application Deadline: Sunday, 7 June 2026.
Who we are
At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.
Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:
- Care – care for people is at the heart of everything we do.
- Be human – we are accessible, genuine and humble. Always learning.
- Do the right thing – we’re open, honest and inclusive. We get things done.
We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.
What we’re looking for
We’re looking for an Administrator/Receptionist for our Kingston Service.
Responsibilities
- Act as the first face of the service, providing a warm and professional welcome to users, professionals and local partners.
- Manage a busy reception and switchboard, taking and processing referrals and assessments, correspondence, invoices and petty cash.
- Ensure the security, tidiness and health and safety of the premises, including completing regular risk assessments and coordinating repairs or maintenance.
- Assist with performance and service quality: data collection, record auditing under guidance of the Data Manager.
- Support service user involvement, volunteers and peer mentors.
- Minute multi‑disciplinary meetings.
Qualifications
We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure. A good listener, curious and motivated to make a difference.
Contact
Our Data Manager, Lucy Cammock, is happy to discuss the role. Phone: 07561105764 | Email: lucy.cammock@viaorg.uk
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