Operational Support Officer

Operational Support Officer – Public Sector (Isle of Wight Combined Court) PO30 5YT

Pay: £12.86 per hour (rising to £13.25 after 12 weeks)

Hours: Monday to Friday, 9:00am – 5:00pm (37 hours per week) however some flexibility may be required

Contract: Temporary assignment for 6 months

Fully onsite

Are you an organised, detail‑oriented professional with excellent communication skills? We’re looking for an Operational Support Officer to join a busy Public Sector team based in the heart of the Isle of Wight.

This is a fantastic opportunity to play an important role in supporting the operational delivery of a high‑quality service, supporting the delivery of justice, both in and outside of court operations.

Key Responsibilities

• Manage jury service tasks, including selection, deferral, reassignment, and attendance tracking, as well as processing related expenses and court fees
• Assist with listing and scheduling, ensuring efficient use of judicial time, responsiveness to urgent matters, and adherence to listing policies
• Provide dedicated judicial business support, such as diary coordination and administrative tasks, as locally required.
• Collate and organise court files and documentation
• Assist in ensuring proceedings run efficiently
• Record outcomes accurately and complete data entry tasks
• Communicate effectively with court users and senior stakeholders
• Handle case files, ensuring accurate data entry, secure information management, and compliance with retention and data loss protocols.
• General clerical work including completing standard forms, acknowledgements and receipting of court orders and warrants

What We’re Looking For

• Excellent verbal and interpersonal communication skills
• Confident and professional demeanour
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office applications
• Flexible, reliable, and proactive approach to work

Requirements

• Enhanced DBS check
• Three years of employment references

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