Customer Service AdministratorMilton Keynes – Fully Office BasedOngoing TemporaryFull Time£25,800 per annum
Are you passionate about delivering excellent customer service and looking for a role where you can make a difference? Our client is seeking a proactive Customer Service Administrator to join their team in this fully office-based role in Milton Keynes. You’ll be the first point of contact for customers, supporting them with queries over the phone and email. You’ll play a key part in ensuring a seamless service experience for every customer. This role is offered on an ongoing temporary basis.
Customer Service Administrator – What you’ll be doing:
- Handling incoming calls and emails, ensuring all queries are responded to promptly.
- Logging customer enquiry details accurately into the system.
- Keeping customers fully updated.
- Supporting your colleagues and adapting to the team’s workload when needed.
- Working in line with agreed processes, KPIs, and service standards.
Customer Service Administrator – What we’re looking for:
- A confident communicator who enjoys speaking with customers.
- Previous experience in a customer service role (minimum 1 year, ideally telephone-based).
- Strong attention to detail with excellent accuracy.
- Proficient in Microsoft Excel and comfortable with IT systems.
- A positive team player with a flexible and proactive approach.
Customer Service Administrator – Why join?
- Work as part of a supportive and welcoming team.
- Gain valuable ongoing experience with no set end date.
- Be part of a role where your contribution directly impacts customer satisfaction.
If you’re enthusiastic about customer service and keen to develop your skills in a busy, rewarding environment, we’d love to hear from you.
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