Receptionist/Office Administrator
Nottinghamshire – Easy access off of the M1
Permanent, full time role working 37.5 hours per week
8-4pm/8:30-4:30pm/9-5pm – open pattern
Up to £28,000 per annum depending on experience
Key Responsibilities
Front of House / Reception
- Act as the first point of contact for all visitors, providing a welcoming and professional reception service
- Manage visitor sign‑in/out procedures in line with company policies
- Maintain reception and communal areas to a consistently high standard
- Handle incoming calls, directing enquiries appropriately and taking accurate messages
- Make outgoing calls when required
- Maintain daily logs of key personnel onsite for contact and safety purposes
Office & Facilities Management
- Act as the first point of contact for facilities issues, maintenance requests and repairs
- Liaise with landlords, contractors and service providers to resolve issues efficiently
- Coordinate maintenance works and site visits, minimising disruption to business operations
- Ensure meeting rooms, kitchens, and welfare areas are well maintained and fully stocked
Office Supplies & Procurement
- Manage office stationery, consumables, and business card ordering
- Maintain inventory levels and ensure timely replenishment
- Work with approved suppliers to ensure cost‑effective purchasing and stock control
Administration & Internal Support
- Provide administrative support to HR, including document preparation and general assistance
- Support Credit Control and Purchase Ledger teams with correspondence and updates when required
- Assist with vehicle‑related administration including contracts and service documentation
- Coordinate meetings, room bookings, and refreshments
- Carry out general office administration including filing, scanning, photocopying, and data entry
Post & Courier Management
- Receive, sort, and distribute incoming post efficiently
- Prepare and dispatch outgoing post
- Arrange and track courier deliveries as required
Health & Safety & Compliance
- Act as the designated Health & Safety contact for Head Office
- Support Health & Safety audits and ensure documentation is maintained in line with ISO standards International Organization for Standardization
- Attend Health & Safety meetings and represent Head Office updates and actions
- Track and follow up on Health & Safety actions and compliance requirements
- Maintain risk assessments and associated compliance documentation
Person Specification
- Confident communicating with stakeholders at all levels
- Strong customer service and interpersonal skills
- Highly organised with excellent time management and prioritisation ability
- Able to work independently and take ownership of office operations
- Calm, methodical, and solutions‑focused under pressure
- Professional, discreet, and able to handle confidential information appropriately
- Flexible and adaptable to changing priorities
- Strong team player with a collaborative approach
- Competent user of Microsoft Office
- Detail‑oriented, conscientious, and reliable
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