Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Onsite Worker
Salary: Starting Salary is £32,597 (Level one) rising to £35,412 per annum (pro rata for part-time)
Location: Housing Solutions, Loxley House, Station Street, Nottingham, NG2 3NG
About the Role
The post holder will assist in the allocation of temporary accommodation used by citizens in a housing crisis and will be responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and permanent accommodation used by homeless citizens and those in housing need. This will include intervening on behalf of people facing homelessness, advocating to prevent homelessness occurring, administering accommodation resources and assisting inquiries under the Housing Act 1996 VII (as amended).
The right candidate will be proactive in seeking accommodation outcomes for households experiencing all forms of disadvantage, including those with multiple and complex needs.
About You
The ideal candidate will have:
- Good working knowledge of housing legislation in both the public and private sector
- An understanding of homelessness and an ability to investigate possible duties owed to citizens under the homelessness legislation
- Ability to communicate complex issues on a face-to-face basis, demonstrating tact, diplomacy, sensitivity and customer care
- Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships
- Ability to be creative, identify problems and work to create solutions
- Commitment to providing a high quality customer‑focused service
- Fluent English is an essential requirement for the role (statutory duty under Part 7 of the Immigration Act 2016)
- DBS enhanced check for a regulated activity is required for this post
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