Senior CX Value Architect & Strategy Lead

Zendesk UK Ltd (UK) is looking for an experienced Value Architect to join our Pre-Sales Value Consulting team. The position focuses on building relationships with customers during the sales cycle and providing insights on CX Strategy tailored to their business needs.

The ideal candidate will have over 15 years in customer support, deep knowledge of contact centre technology, and strong analytical skills for delivering strategic value assessments. Zendesk promotes a hybrid work model allowing both in-office and remote flexibility.

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