Store Manager – 40 Hours – Sweaty Betty – Wimbledon

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. We are seeking a highly motivated and enthusiastic leader to serve as Store Manager, responsible for delivering results, achieving targets, and creating an inclusive, customer‑centric retail culture.

Key Responsibilities

• Motivate and engage the team to embody brand values and promote an inclusive, positive working atmosphere.
• Own sales and profit results, drive cost management of all P&L items including payroll, sales & KPIs.
• Deliver outstanding customer service and communicate efficiently on‑floor and behind‑scenes.
• Develop and maintain relationships with customers and community partners.
• Foster a supportive, productive, inclusive environment that promotes teamwork and accountability.
• Ensure policies, operational standards and procedures are communicated, understood and implemented – covering security, people, health & safety and stock management.
• Identify innovative methods to boost customer loyalty and promote the brand locally.
• Partner with the wider business for timely stock placement and store operations.
• Lead change management and guide the team to new ways of working.
• Create memorable customer experiences through authentic service.

Knowledge, Skills, and Abilities Required

• Experience in a management role in a fast‑paced, client‑focused retail environment.
• Commercial mindset with proven sales background and KPI delivery.
• Flexible and adaptable, comfortable working in a fast‑paced setting.
• Flexible schedule and availability for mornings, evenings, weekends and holidays.
• Passion for our brands and lifestyles.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Proficiency in POS systems and budget management including payroll and expenses.
• Exceptional customer service and team management skills, with a track record of developing others.
• Awareness of market trends in the retail industry.

Working Conditions

• Retail environment.
• US candidates only.
• Consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.

Benefits

• Generous clothing allowance.
• Seasonal allowance for SB uniform.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro‑rated if part‑time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice & support tool.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
• Wolverine Worldwide discount.
• Enhanced Family Leave policy.
• People Pension.

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