Senior Operations Manager – Maternity Contract

Senior Operations Manager – FTC Central London Hybrid 9–12 Month Contract – ASAP start – £40,000–£50,000

A fantastic opportunity for a highly experienced Operations Manager with strong systems expertise to join a fast-paced, creative, and event‑led business on a maternity cover contract. This is a pivotal role sitting at the centre of the organisation, responsible for overseeing systems, workflows, data, contracts, and cross‑functional operations. You will act as a key operational lead, ensuring the smooth running of the business while driving process improvement and efficiency across teams.

What you’ll do

• Own and manage core business systems, including Monday.com and wider operational tools
• Oversee end‑to‑end workflows, ensuring processes are followed, improved, and optimised
• Act as a key escalation point for operational and systems‑related issues
• Support finance processes including payment runs and reporting inputs (systems‑side)
• Manage contract administration, renewals, and supplier/client documentation
• Ensure data accuracy across systems and produce operational reporting insights
• Work cross‑functionally to improve communication, efficiency, and workflow alignment
• Support onboarding and training for new team members on systems and processes

Who you are

• Proven experience in a Senior Operations, Business Operations, or Systems‑focused role
• Experience within a start‑up or a similar environment
• Experience working with workflow tools such as Monday.com, CRM systems, or similar platforms
• Highly organised with excellent attention to detail and process discipline
• Confident operating across multiple teams and senior stakeholders
• Strong problem‑solving skills with a proactive, solutions‑led approach
• Experience across contracts, finance processes, HR, or cross‑functional operations highly desirable
• Comfortable working in a fast‑paced, creative, or high‑growth environment

REF: AA178532

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