Case Management Officer – Damp & Disrepair Specialist

Cyngor Caerdydd/Cardiff Council has an exciting opportunity for a full-time (37 hours a week) permanent Case Management Officer within the Responsive Repairs Unit. The role requires excellent communication and organisational skills, as well as experience working within local government and managing customer interactions.

The successful candidate will be responsible for overseeing system processes for damp and disrepair cases while maintaining business data. Flexibility and the ability to work to strict deadlines are essential.

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