The Risk-Based Quality Management (RBQM) Risk Surveillance Lead is responsible for driving the adoption of RBQM practice at the trial level, overseeing implementation, and continuous improvement. The Lead works within a matrix environment and has overall account-ability for the surveillance of quality risks across assigned trials and programs, enabling comprehensive clinical quality (GCP) risk governance. The role demonstrates leadership in influencing and improving clinical trial quality through expert understanding of clinical trial protocols, processes, regulatory requirements, and quality management principles.
This role can be based in our offices in London, UK; Dublin, Ireland; or Barcelona, Madrid, Spain.
Hybrid work model: On‑site expectation of 12 days per month (average 3 days per week).
Major Accountabilities
- Facilitate trial protocol risk assessment across multiple cross‑functional domains (clinical, operational, data management, vendors, regulatory, etc.) associated with critical‑to‑quality (CtQ) data and processes, including definition of quality tolerance limits (QTLs), evaluation of risks based on likelihood, detectability, impact, and ensuring mitigation strategy/plans are defined.
- Responsible for drafting, maintaining, and archiving study‑specific documentation of risk management activities (e.g., Integrated Quality Risk Management Plan (IQRMP)).
- Partner with the RBQM system configuration team to ensure risk indicators, quality tolerance limits and other analytics/visualizations are programmed and functioning per operational requirements in the RBQM system.
- Conduct periodic central surveillance of aggregate data at study and potentially program level, leveraging available analytics/visualizations in the RBQM system, to identify emerging risks and/or issues.
- Facilitate risk review meetings and discussions with study and potentially program team members to effectively communicate findings, support, and encourage robust root‑cause identification and mitigation strategies.
- Support and participate in internal and external audits and inspections.
- Collaborate with training departments to support training initiatives and aid in the adoption of the RBQM approach.
- Identify and share lessons learned, best practices, successes, case studies, failures, and process‑improvement opportunities to promote continuous improvement and consistency with RBQM processes.
- Act as a change agent, champion, subject‑matter expert, and point of contact for RBQM methodology, leading study teams to understand and follow best practices to achieve maximum benefit.
Qualifications & Experience
- Bachelor’s Degree in a health‑related or life‑science area, or equivalent combination of education, training, and work experience.
- Minimum of 4 years of experience in the pharmaceutical or CRO industry.
- Preferred minimum of 1 year of experience in Risk‑Based Quality Management.
- Robust understanding of the drug development process and clinical trial execution.
- Knowledge of industry regulatory standards including 21CFR Part11, ICHE6, and ICHE8 (GCP).
- Experience in risk management, sponsor audits and health‑authority inspections, root‑cause analyses and mitigation strategies, as well as Corrective Actions and Preventive Actions.
- Knowledge of RBQM IT systems or other data‑analytic systems.
- Demonstrated ability to analyze data, identify patterns, and make recommendations for improvement.
- Demonstrated ability to effectively lead cross‑functional team meetings.
- Experience forming cross‑functional collaborations and strong interpersonal skills.
- Supports a culture of continual improvement and innovation; promotes knowledge sharing.
- Ability to influence without authority.
- Thinks creatively and challenges the status quo.
Languages
- English – fluent written and spoken.
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