Customer Support – IMMEDIATE START – Cambridge based – till mid February 2025

Overview

Customer Support – IMMEDIATE START – Cambridgebased – till mid February 2025

Our client is a payments company looking to hire 4 Customer Support specialists.

Initially, this is a 6 week contract with the possibility of one of the roles becoming permanent.

Responsibilities

• Be the first line of support dealing with client queries




• Respond to emails




• Collect Data to verify ID

What you’ll need

• Ability to show initiative and work independently




• Case Management Acumen – ability to track progress




• Attention to detail




• Be polite under pressure




• The ability to communicate clearly and effectively

NICE TO HAVE

• Payments / Fintech experience




• Proficient in Excel

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