IT Service Delivery Lead — Halo Platform & ITIL Excellence

Dimensions (UK) Ltd. is seeking a Service Delivery Manager responsible for operational performance and governance across the organization. This role involves managing the IT Service Management (ITSM) platform (Halo) and leading the transition to mature ITIL-aligned processes.

The ideal candidate will have significant experience in IT Service Management, strong analytical skills, and a solid understanding of service performance frameworks. The position includes various benefits such as up to 35 days of annual leave and a pension scheme.

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