Resident Engagement Officer – 1 Year Fixed‑Term Contract
Resident Engagement Officer required for an initial 1 year FTC to lead on developing and delivering resident engagement. Working 37 hours a week, Monday – Friday, the salary is £34 434.
Candidates must have extremely confident communication skills and a passion to drive and deliver engagement with residents.
Responsibilities
- Organise and coordinate resident engagement events and activities across general needs, sheltered and temporary accommodation housing stock
- Lead initiatives to increase participation of a wide range of tenants and leaseholders in all engagement events and activities, liaising with internal and external partners to ensure value for money
- Provide event support and advice to tenants and leaseholders, implementing a plan to ensure that ‘hard‑to‑reach’ groups are involved
- Encourage and support residents to take an active role in reducing the carbon footprint through sustainability projects
- Organise the production of promotional and publicity materials for resident engagement activities
Benefits
- £34 434 per annum
- State pension scheme
Requirements
- Ability to use lifts, climb up to 15 floors of stairs, and not be afraid of heights
- Knowledge of housing maintenance, housing law, welfare benefits, tenancy management is beneficial
- Self‑motivated and proactive
- Ability to organise a busy and varied workload, remain calm under pressure, and take a proactive approach to tasks
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