About Real Chemistry
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency we provide a full suite of services across healthcare communications and marketing to clients in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people – we believe we are best together and are committed to excellence for both our clients and colleagues.
Account Director – Responsibilities
You will be responsible for excellence in delivery across the entire programme of work, providing strategic counsel to clients, autonomously leading a cross‑functional internal team and proactively seeking opportunities to grow the account.
- Be the go‑to for clients, managing relationships and setting their expectations
- Take accountability for the delivery of client work on one of our growing publications accounts, plus an additional medical affairs account
- Maintain knowledge of clients’ business and external factors impacting it
- Confidently formulate objectives and strategies for new client work
- Identify areas for organic growth within existing accounts and confidently sell ideas
- Identify new business opportunities outside of existing accounts
- Support the ongoing new business process
- Promote clear and free‑flowing communication lines between accounts, MW, PM, creative, strategists and any other business functions
- Provide coaching and mentoring to junior team members and manage their performance
- Line‑manage at least one accounts team member AA – SAM, providing day‑to‑day support and longer‑term career development guidance
- Take responsibility for financial management of your client business and participate actively in the monthly financial process
- Develop accurate budgets for clients and track resource use against available budget throughout the month
- Accurately forecast and proactively alert senior leadership to any changes or potential slowing down of business
- Ensure the profitability of your accounts, addressing any problems such as over‑service or scope creep
Account Director – Qualifications
- Already working as an Account Director within a medical communications agency
- Extensive experience working on publications and medical affairs accounts
- Excellent business communication skills, including informal and formal presentation and writing skills
- Skilled in data communication and able to develop final documents and presentations
- Proven ability to develop solutions to client needs and problems
- Leadership skills, with experience and capability to lead and develop junior staff
- Proven ability to support and drive new business operations alone and as part of a larger team
Benefits
Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. This includes generous holiday and paid time off, private medical, dental and vision plans, support in saving for the future, mental wellness coaching, and access to online learning.
Equal Opportunity Employer
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
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