Principal Digital Specialist – M365 Engineer
Location: Scotland, United Kingdom (Central Belt – Scotland)
Together we are Trusted to Serve Scotland.
Role Summary
Principal M365 Engineer leads technical architecture and governance for Microsoft 365 across Scottish Water, ensuring secure, resilient, well‑governed platforms aligned with organisational outcomes.
The Role
You will work closely with Enterprise Architecture, Cyber Security, Digital Product teams, Information Governance, and delivery partners to establish standards, governance models, and reusable patterns across key Microsoft 365 services including Teams, SharePoint, OneDrive, Exchange Online, Power Platform, and Microsoft Copilot.
What You’ll Do
Define, own, and evolve the M365 platform architecture and engineering strategy, aligning with enterprise architecture principles. Act as the design authority for high‑risk or business‑critical solutions, covering collaboration, information management, and Copilot‑enabled services.
Lead the design and evolution of secure‑by‑default M365 environments (identity, device access, data protection, compliance, collaboration). Define governance frameworks for Microsoft Copilot to ensure responsible AI use and data protection.
Drive adoption of modern capabilities (Teams, SharePoint, OneDrive, Power Platform), implementing data lifecycle management, information protection, and compliance across M365. Promote automation best practices using PowerShell, Graph API, and Power Platform.
Monitor and report on platform health, adoption, performance, security posture, and compliance. Identify and address risks, governance gaps, and technical debt within the M365 estate.
Provide architectural support to programmes, projects, and product teams throughout delivery, working closely with Cyber Security to meet regulatory and public‑sector compliance.
Mentor and coach engineers and architects, engaging senior stakeholders to articulate strategy, governance decisions, and technology trade‑offs.
What You’ll Need
Senior M365 platform professional with extensive experience designing, governing, and operating enterprise‑scale collaboration environments. Experience in lifecycle management for Teams, SharePoint sites, and collaboration workspaces. Skilled in identity, access management, device access, and data protection for M365.
Experience implementing governing Microsoft Copilot and AI‑enabled productivity capabilities, and working with security and compliance technologies such as Purview and data loss prevention.
Strong ability to support delivery teams as a technical or design authority, influencing delivery across boundaries without direct line‑management responsibility. Clear communication of complex technical concepts to technical and non‑technical audiences.
Self‑motivated technical leader with sound judgement, operating within governance frameworks while promoting innovation. Experience in regulated environments or public‑sector organisations desirable.
Experience & Certifications
Essential: Enterprise‑scale M365 platform design and governance; identity and access architecture using Microsoft Entra ID; collaboration platform design across Teams, SharePoint, OneDrive; Microsoft Copilot implementation, governance, and adoption strategy; M365 security and compliance (Purview); automation and administration with PowerShell and Microsoft Graph; Power Platform governance; information lifecycle management and records governance.
Desirable Certifications: Microsoft Certified: Enterprise Administrator Expert; Security Administrator Associate; Identity and Access Administrator Associate; Information Protection and Compliance Administrator Associate; Power Platform Solution Architect Expert; Microsoft 365 Copilot‑related certifications or AI governance experience.
Benefits
38 days of holiday per year (including public holidays), with the option to purchase up to 5 additional days. Paid time off for volunteering. Family‑friendly policies for adoption, maternity, and parental leave. Flexible working with balanced hybrid model.
Pension and life assurance. Annual company bonus. Access to SW Splash rewards for holidays, bills, and shopping.
Grade 8 starting salary £52,671, performance‑driven progression to £72,281.
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