Global Senior CRM Lead – Lifecycle & Segmentation

Wise is seeking a Senior CRM Manager to join their CRM team in Greater London. This role involves independently leading the strategy and implementation for Key Customer segments, shaping effective communications strategies, and closely collaborating with various teams to drive product and marketing communications across multiple channels.

The ideal candidate will have senior-level CRM experience, a customer-first mindset, and strong technical skills, with responsibilities including campaign analysis, data-driven insights, and enhancing customer engagement throughout their lifecycle.

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