Resident Liaison Officer

Overview

6 MONTH TEMP-TO-PERM OPPORTUNITY – PREVIOUS RLO EXPERIENCE REQUIRED. We’re Hiring: Resident Liaison Officer. Location: Wirral (Bebington, Bromborough, Pensby, Heswall). Sectors: Social Housing. Project Types: Retro-fit scheme. Pay rate: £27-30k per year salary (dependent on salary). Duration: 6 month temp-to-perm. This is starting ASAP!

Responsibilities

• Pre-entry visits and company inductions
• Collect tenancy agreement/approval forms
• Visiting tenants in their homes to advise them on when and what work is being carried out
• Act as the main point of contact and deal with any problems/queries that tenants may have
• Contact neighbourhood housing associations and establish working relations with them
• Visit empty houses that are being refurbished with potential tenants and advise them on completion dates
• Attend and chair tenant forum meetings to advise tenants of works being carried out
• Monitor customer complaints and resolve any potential issues

Pay and Benefits

• Salary: £27-30k per year, paid weekly
• Fuel expenses are paid
• Duration: 6 months temp-to-perm

Qualifications

Previous experience as a Resident Liaison Officer (RLO) is preferred.

How to Apply

Please apply directly to this job ad.

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