NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role
The post is for a Clerical Officer/Receptionist within the Business Support Team in the North West Locality. The role involves providing administrative and reception support across North West Health Centres and acting as the first point of contact for patients, visitors, and staff. You will play a key part in ensuring effective communication and supporting the smooth running of services within the Health Centre.
Duration, Location, and Working Pattern
- Permanent, part‑time
- Shift pattern: Between 8.30 am and 4.30 pm, Monday to Friday
- Location: North West Health Centres within the North West Locality
Key responsibilities
- Supporting main reception services
- Acting as the first point of contact for patients, visitors, and staff
- Contributing to smooth service delivery and effective communication
- Carrying out a range of administrative duties as outlined in the Job Description
- Working under the direction of the Senior Business Support Assistant and the wider team
Knowledge, training, qualifications and/or experience required to do the job
- Essential: Strong communication, Organisational skills, Ability to work independently and as part of a team, Proficiency in Microsoft Office
- Desirable: Experience using the EMIS system
What we offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Important information
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
NHS Greater Glasgow and Clyde recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, we encourage applications from individuals seeking flexible working arrangements.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community and is a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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