Head of Global 24/7 Support & AI-Driven CX

Company: Mercuryo
Apply for the Head of Global 24/7 Support & AI-Driven CX
Location: London
Job Description:

A high-growth fintech company is seeking a Head of Support to lead the customer experience function. This strategic role involves defining the support strategy, managing a global team, and ensuring operational efficiency. The ideal candidate will possess AI literacy, financial accountability, and a proven track record in managing support teams within regulated environments. This position offers a flexible work schedule, competitive salary, and comprehensive benefits, including health insurance and professional development opportunities.#J-18808-Ljbffr…

Posted: June 1st, 2026