St Edmunds Hospital37.5 Hours & PermanentSalary: £24,947.00 per year
Overview
St Edmunds Hospital in Bury St Edmunds is part of Circle Health Group, Britain’s leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.
This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern. Candidates must be available to work between the hours of 06:30 and 20:00, including the occasional Sunday.
Duties Of This Role Include
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure all patient queries are dealt with efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of Health and Safety at Work Act. Ensure appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
Applicants Should Meet The Following Criteria
- Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient in the use of a PC, including the use of software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
Circle Health Group offers competitive starting salaries and a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
- Friends & Family Hospital Discounts.
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non‑contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support your wellbeing.
- Employee recognition programmes.
- Industry leading training and development opportunities.
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