About Us
IAG Transform is part of International Airlines Group, a global airline group that owns major brands and delivers procurement solutions across its airlines. We provide creative and innovative services to drive sustainable transformation, including procurement, technology, AI, and digital transformation.
Purpose of the role
The Group Senior Manager will lead Lounges Procurement across IAG, with end‑to‑end accountability for OpCo‑owned lounges outside Heathrow and third‑party lounge provision across all IAG carriers. The role focuses on delivering category strategy, sourcing, contracting and transformation within a complex global footprint, driving CASK benefit, unlocking group synergies, and embedding strategic commercial models.
Responsibilities
- Own and lead the Lounges procurement category at Group level, covering OpCo‑owned lounges (ex‑Heathrow) and third‑party lounges across IAG airlines.
- Develop and execute multi‑year sourcing and category strategies aligned to Lounges 2030 and wider IAG Transformation priorities.
- Lead end‑to‑end strategic sourcing, including complex RFPs, supplier selection and commercial negotiations across multiple geographies and OpCos.
- Own commercial and contracting strategy, ensuring robust terms, SLAs, performance management and risk controls.
- Drive category transformation and innovation, shifting the Lounges portfolio from BAU procurement to more strategic, value‑led supplier models.
- Deliver and evidence measurable CASK reduction, including synergy capture, supplier consolidation and improved commercial structures.
- Contribute to priority cross‑category transformation projects, particularly those relating to disrupted passenger hotels and transport, working with partner teams to unlock Group‑level savings and reduce disruption‑related cost exposure.
- Build and manage senior supplier and stakeholder relationships, including monopoly and semi‑monopoly environments, challenging existing models where required.
- Act as a trusted Group partner to OpCos, balancing central leverage with local operational requirements.
Qualifications
- Strong senior‑level experience in strategic procurement or category leadership, ideally within aviation, airports, travel, hospitality or similar complex environments.
- Demonstrated ability to own and transform a global category, not just manage sourcing activity.
- Proven track record in leading high‑value, high‑complexity commercial negotiations and contracts.
- Clear evidence of delivering cost, CASK or value‑creation benefits at scale.
- Comfortable operating at Group and senior stakeholder level across multiple business units.
- Skilled in working in fast‑paced, operationally sensitive environments with changing priorities.
What we offer
- Opportunity to enjoy a challenging career in an exciting, fast‑moving environment.
- Work in a multi‑cultural environment with offices in London, Dublin, Madrid, Barcelona and Kraków.
- Support for work/life balance and provision of benefits such as health insurance, pension and performance bonuses.
We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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