Operational Resilience Assessment Team Manager – Wholesale

Company: PSR Limited
Apply for the Operational Resilience Assessment Team Manager – Wholesale
Location: London
Job Description:

Operational Resilience Assessment Team Manager – Wholesale Division

Supervision, Policy & Competition Department: Technology, Resilience & Cyber

Salary: National (Edinburgh and Leeds) £74,900 to £100,000 and London £82,300 to £110,000 (salary offered will be based on skills and experience)

Job grade: Manager – Regulatory

Responsibilities

  • Lead a team of specialists to strengthen firms’ resilience enabling proactive risk management and safeguarding market stability.
  • Guide firms in implementing operational resilience standards supporting compliance and building confidence in regulatory alignment.
  • Shape new FCA approaches and policy initiatives driving innovation and enhancing the UK financial sector’s resilience.
  • Champion strategic priorities within the TRC Leadership Team fostering collaboration and advancing consumer protection goals.
  • Coach and empower your team unlocking potential and delivering high‑impact outcomes.
  • Engage with senior leaders across firms on resilience and cyber security building trust and strengthening sector‑wide preparedness.
  • Collaborate with key stakeholders across HM Treasury, PRA and National Cyber Security Centre aligning efforts and amplifying systemic resilience.
  • Provide expert input during live incidents ensuring swift informed responses and minimising disruption to consumers and markets.

Minimum Qualifications

  • Proven experience working with financial services or other critical national infrastructure sectors contributing to sector resilience and public trust.
  • Prior experience leading, managing or mentoring team members to deliver successful outcomes fostering collaboration and empowering growth.
  • Prior experience of operational resilience regulatory frameworks, ideally within financial services.

Essential Qualifications

  • Ability to build strong judgement and analytical skills to make risk‑based decisions in a complex and evolving landscape driving confidence in regulatory outcomes.
  • Excellent oral and written communication skills enabling a clear understanding of complex issues for diverse audiences.
  • Ability to lead and inspire teams or mentor colleagues to achieve impactful objectives fostering growth and delivering collective success.
  • Exceptional interpersonal skills to build trusted relationships and create credibility with senior stakeholders across firms and government.
  • Strong organisational capability to drive progress across competing priorities, ensuring timely delivery and effective escalation when needed.

Benefits

  • 28 days annual leave plus bank holidays.
  • Hybrid model where employees work a minimum of 40% in the office each month (expectationof50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectationof60% for Directors and Executive Directors).
  • Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary.
  • Private healthcare with Bupa, income protection, and 24/7 Employee Assistance.
  • 35 hours of paid volunteering annually.
  • A flexible benefits scheme designed around your lifestyle.

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Posted: June 1st, 2026