IT Service Desk Agent – 1st Line Support & Growth

Manpower Group (UK) is hiring for a 1st Line Support – IT Service Desk Agent in Birmingham. This full-time position requires flexibility to work Monday to Friday between 7 am and 7 pm. Key responsibilities include managing queues, transcribing ticket details, and ensuring ticket quality. Customer service and IT skills are essential, along with security clearance requirements. Benefits include 25 days of annual leave, pension contributions, and various staff discounts. Temporary ongoing contract offered.#J-18808-Ljbffr…