Join the Disney team as a Product & Database Assistant and help support our continued growth by managing product data, assisting with the United Kingdom reservations system, and providing essential product support for Walt Disney World, Disneyland Paris, and Disney Cruise Line. In this important role, you will ensure that products are loaded accurately, inventories are maintained effectively, and you will help colleagues deliver key business projects. Expect a dynamic position where your daily responsibilities shift to meet changing business needs, offering both variety and opportunity to make a meaningful impact. This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Responsibilities
- Collaborate with digital and operational teams to organize and maintain accurate product information.
- Assist in rolling out product updates, promotions, and innovative cross-brand projects to strengthen the product portfolio.
- Help develop and update key documentation, including project plans, functional specifications, and process flow charts.
- Provide essential operational and administrative support to ensure seamless day‑to‑day business functions.
- Manage and maintain the external reservations system (JFA) including pricing, inventory, offers, and voucher setup.
- Assist with inventory control, including managing room allocations and releases.
System & Process Support
- Work closely with digital and operational teams to keep product information organized, accurate, and up‑to‑date.
- Support the implementation of product updates, promotions, and collaborative projects across brands.
- Maintain day‑to‑day operational and administrative support to help the business run smoothly.
Stakeholder & Communication Support
- Ensure all product information is accurately organized, updated, and maintained within the database.
- Support the launch and implementation of product updates, promotional campaigns, and collaborative projects across brands.
- Update and maintain essential documentation, including project plans, functional specifications, and process flow charts to support business operations.
You’ll join a team grounded in our Disney values, acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
The Walt Disney Company Limited is an equal‑opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Benefits
- 25 days annual leave
- Private medical insurance & dental care
- Free park entry: opportunity to enter any of our parks with family and friends for free
- Disney discounts on designated products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – Women @ Disney, Disney Mosaic, Disney PRIDE, ENABLED (disability & neurodiversity) and TRUST (mental health & wellbeing)
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