This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in‑office days for team or company events.
Candidates must have the unrestricted right to work in the United Kingdom.
Solutions Engineering at Ironclad
Solution Engineers (SEs) are Ironclad Sales Team’s pre‑sale technical experts. SEs collaborate closely with prospects and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation. They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design, providing a comprehensive understanding of Ironclad’s platform. SEs also help Ironclad improve the platform by capturing technical requirements and translating them into actionable insights for the Product team.
Requirements – You Must Be
- Mission‑oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work and have an outsized impact.
- Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language, energetic, and able to understand and empathize with people even if you have limited subject‑matter knowledge of their area of expertise.
- Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning new tools, recognizing that a willingness to develop technical skills is essential for SEs.
- Team player: You can work effectively in teams of technical and non‑technical individuals and are energized by collaborating with diverse teams.
- Independent: You can learn and drive outcomes with minimal supervision, have a bias toward action, and gravitate toward environments where you can have an outsized influence on the success of customers and colleagues, making trade‑offs based on incomplete data.
- Experience: 5+ years of Enterprise Solution Engineering experience.
Responsibilities
- Listen to prospects’ needs and goals. Listening is our #1 strength.
- Design, build, and deliver executive‑level custom presentations and demonstrations of the Ironclad platform using a prospect’s own contracts and workflows.
- Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad.
- Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly.
- Work alongside our enterprise architecture team and business value engineers to build cases which support a prospect’s evaluation.
- Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product.
- Partner with your aligned Sales Leader to support pipeline‑generating activities and overall team success.
UK Employee Benefits at Ironclad
- Private Medical & Dental insurance, covered at 100% for you and dependents.
- Life assurance and Income Protection.
- Generous leave policies, including parental leave, medical leave, and compassionate leave.
- Family‑forming support through Maven for you and your partner.
- Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use.
- Standard pension contribution scheme.
- Regular team events to connect, recharge, and have fun.
- And most importantly, the opportunity to help build the company you want to work at.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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