IT Technician, Full Time

Job Details

IT Technician – Full time, 37 hours per week – £25,685 per annum – Burton on Trent, Town Centre Campus

Responsibilities

• Support and maintain the College’s diverse IT environment.
• Provide professional, responsive, customer‑focused support to end users across computing, display technologies, telephony, and printing services.
• Install and support IT technologies, diagnose issues and resolve faults efficiently in line with agreed Service Level Agreements (SLAs).
• Support Microsoft Windows operating systems, Microsoft 365 applications, modern web browsers and a range of hardware and mobile devices.
• Support Apple macOS and Windows Server environments (advantage).
• Provide on‑site support at the College’s remote locations – a valid UK driving licence is required.

Qualifications

• Hands‑on experience installing and supporting IT technologies.
• Ability to diagnose and resolve faults efficiently.
• Experience with Microsoft Windows operating systems, Microsoft 365, and modern web browsers.
• Confidence supporting a range of hardware and mobile devices.
• Experience with Apple macOS and Windows Server is an advantage.
• Valid UK driving licence.
• Willingness to work towards or evidence of Level 2 English and Maths qualifications.

Equal Opportunity & Diversity

Burton and South Derbyshire College is an Ofsted outstanding College. We value our employees and are committed to creating a diverse and inclusive culture that reflects the diverse community of our college.

Background Check

The College is registered with the Disclosure and Barring Service and successful applicants will be required to apply for a Disclosure at the enhanced level. Internet searches will be undertaken in accordance with the KCSIE guidance.

Benefits

• Generous pension schemes for academic and support staff
• Generous holiday plans
• Salary sacrifice holiday purchase scheme
• Free Employee Assistance Programme
• Flexible working policies
• Competitive maternity, paternity and adoption leave
• Excellent staff training programme, including two staff development days per year
• On‑site nursery with Good Ofsted rating
• Cycle to Work Scheme
• Free annual eye tests
• Access to onsite gym
• Staff discounts at the college’s restaurants and salon
• Reward and recognition through Employee of the Month scheme
• Discounted health cash plan
• BHN Extras discount scheme

#J-18808-Ljbffr…