IT Support Engineer, Family Office

Tiger Private is seeking a versatile IT Support Engineer to provide dedicated support to a high-profile client, their family, and a small family office.

Key Responsibilities

• Provide hands‑on IT support across multiple locations
• Manage Apple, Android and Microsoft devices (including Exchange)
• Maintain and troubleshoot Wi‑Fi networks and home entertainment systems
• Diagnose and resolve hardware and software issues in person and remotely
• Assess existing infrastructure and recommend improvements
• Offer clear, user‑friendly technical guidance and product advice
• Support digital platforms and social media where required

Candidate Profile

• Proven experience in a client‑facing IT support role (private/UHNW experience beneficial)
• Strong knowledge of Apple, Android, Microsoft and networking environments
• Familiarity with smart home and entertainment technologies
• Proactive, flexible and solutions‑driven with a “can‑do” attitude
• Excellent communication skills and a high level of discretion

Working Schedule

Monday to Friday, 9 to 5, office based with out of hours support if required. This is a varied, hands‑on role suited to someone who enjoys working in a dynamic environment, is comfortable supporting outside standard hours when needed, and takes pride in delivering a seamless, high‑quality service.

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