IT Service Delivery Lead — Hybrid (London Heathrow)

1229 Vision-Box Systems Ltd is seeking a Service Delivery Manager for a fixed-term contract at London Heathrow Airport. This hybrid role involves owning the delivery of IT services, leading incident management, and ensuring compliance with SLAs.

The ideal candidate will have proven experience in IT service management, strong knowledge of ITIL processes, and outstanding stakeholder management skills. Applicants must reside in the UK for at least five years for security clearance.

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