Circa £50k – £55k, salary depending on skills and experience.
Permanent full time, 37 hours a week.
Join the Digital Transformation at Anglian Water! At Anglian Water, we care for the environment and the communities we serve by providing clean, safe water and water recycling services. Our laboratories play a critical role in protecting public health, the environment and regulatory compliance.
Key Responsibilities
- Provide Level 3 support for LabWare LIMS incidents and problems
- Administer, configure and maintain the LabWare LIMS application and its code base
- Design, configure and support LabWare Visual Workflows and instrument interfaces
- Develop, maintain and debug LIMS Basic scripts and subroutines
- Create and maintain Crystal Reports and related reporting configurations
- Manage BAU LIMS activities including user access, permissions and static data changes
- Prioritise work based on business impact and operational requirements
- Maintain accurate system, configuration and support documentation
- Liaise with LabWare and third‑party suppliers where required
- Act as a point of contact for technical queries and bridge the gap between business and IT teams
What you’ll be doing: You will provide third line (Level 3) technical support, administration and configuration of Anglian Water’s LabWare LIMS application. You will work closely with laboratory users, IT colleagues and external suppliers to ensure the system remains stable, effective and aligned with business priorities.
What you’ll bring
- At least 5 years’ hands‑on experience supporting and administering LIMS
- Proven experience delivering Level 3 / third‑line application support for LIMS and other laboratory applications
- Understanding of lab workflows and experience working within a lab
- Strong experience with LIMS Basic coding and instrument interface development
- Knowledge of SQL and relational database concepts
- Ability to work independently and manage competing priorities
- Strong troubleshooting, analytical and problem‑solving skills
- Understanding and experience of external interfaces from LIMS
- Knowledge and experience with ITIL concepts
- Desirable experience working in a regulated laboratory environment
- Knowledge of Crystal Reports and Visual Workflows
- Experience supporting audit or compliance‑related systems
Benefits
- Personal private health care
- Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
- 24‑hour Virtual GP service for you and your household
- 26 days annual leave – rising with length of service and the ability to buy more
- Life assurance (up to 8 × salary)
- Personal accident cover (up to 5 × salary)
- Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave and 4 weeks paid paternity / partner leave
- Opportunity for shared parental pay
- Bonus scheme
- Flexible benefits and working culture to support your wellbeing and lifestyle
Why Anglian Water?
Anglian Water is not your typical water company. Our Love Every Drop strategy reflects a culture that is collaborative, innovative and inspiring. We put people at the heart of our business and we truly love what we do. Help us embrace new technology and keep us at the forefront of our industry—especially through critical systems like our LIMS.
We are committed to reflecting the diversity of the communities we serve in both our workforce and our supply chain partners to help us understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long‑term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to ensure your disability or long‑term condition is not a barrier to recruitment.
Closing date: 31st May 2025
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