Quality Systems Technician — Internal Auditor & Improvement

Responsibilities

• Apply quality tools and methodologies to strengthen product and process quality, ensuring compliance with ISO 9001, IATF 16949, AIAG core tools, and customer-specific requirements.
• Maintain and continuously improve the Quality Management System by owning accurate documentation, audit records, and process information within eQMS systems.
• Monitor, report, and drive resolution of Material Non-Conformances (MNCs), Product Non-Conformances (PNCs), and Supplier Corrective Action Requests (SCARs).
• Manage measurement and calibration requirements for tooling and inspection equipment across the DEP campus to ensure ongoing compliance and reliability.
• Support external audits and certification activities, working closely with audit teams to maintain required quality accreditations.
• Plan, perform, and lead internal audits (QMS, manufacturing process, and product audits) using a process-based and risk-based approach, issuing non-conformances and opportunities for improvement as required.
• Lead and support root cause analysis (3P-5Whys), ensuring corrective actions are implemented effectively and sustained.
• Build quality capability across the business by delivering training on QMS processes, AIAG core tools, and quality systems, contributing to a strong quality culture.
• Knowledge of quality standards and requirements, including ISO 9001, IATF 16949, AIAG core tools, and customer-specific requirements, within a manufacturing environment.
• Proven experience planning, performing, and leading audits using process-based auditing and risk-based thinking.
• Effective communication and collaboration skills, with the ability to influence stakeholders, deliver training, and work cross-functionally.
• A continuous improvement mindset, with the ability to identify gaps, lead corrective actions, and drive accountability.

Qualifications

• Associate degree or equivalent relevant business or manufacturing experience.
• IATF 16949 and ISO 9001 Internal Auditor trained.
• Trained in or willingness to work toward AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA).
• Six Sigma Green Belt trained, or willingness to work toward certification.
• Demonstrated experience conducting QMS, manufacturing process, and product audits, leading root cause analysis, and supporting quality documentation and training activities.

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