Customer-Focused IT Service Desk Specialist (1st Line)

BBI Solutions – Maine is seeking an IT Service Desk Specialist to serve as the primary point of contact for technology needs across the organization. This role involves resolving Tier 1 support requests, managing ticket lifecycles, and ensuring exceptional customer service.

The successful candidate will enjoy comprehensive benefits including a competitive salary, contributory pension scheme, and a commitment to career development. An environment focused on employee wellbeing and state-of-the-art facilities are also offered.

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