People Services Manager
City Building Glasgow (LLP)
Salary: SP56–59 (£74,317 – £79,776)
Hours: 35 hours per week
Location: 350 Darnick Street, Glasgow G21 4BA
City Building provides a range of repairs and maintenance, manufacturing, construction and refurbishment services for Glasgow City Council, Wheatley Housing Group and a wide range of public, private and third‑sector organisations. We operate Scotland’s largest construction craft apprenticeship programme and RSBi, one of Europe’s largest supported manufacturing businesses, where more than 50% of employees have a disability. Our accreditations include ISO 9001, ISO 14001, ISO 45001, and we are recipients of the Queen’s Award for Enterprise – Promoting Opportunity and the Investors in Young People Platinum Award, reflecting our commitment to skills, inclusion and being an employer of choice.
Role
We are seeking an experienced People Services Manager to lead the delivery of high‑quality, efficient and compliant HR transactional services. Reporting to the Head of HR Operations, you will lead teams delivering core HR services including the employee lifecycle, reward, payroll, job evaluation and HR management information. You will ensure HR operations are customer‑focused, data‑driven and continuously improving, supporting the wider People Strategy and organisational goals.
Key Responsibilities
- Lead and develop HR operational teams delivering employee lifecycle and reward services
- Oversee recruitment workflows, workforce planning and establishment control
- Manage onboarding, contracts, promotions, transfers and leavers
- Coordinate job evaluation and grading activity
- Lead HR management information and reporting
- Oversee payroll administration and work with external providers
- Ensure compliance with employment legislation, policy and governance
- Drive continuous improvement across HR processes and systems
What We’re Looking For
- Senior‑level experience managing HR operations or employee lifecycle services
- Strong knowledge of recruitment, payroll, job evaluation and HR MI
- Experience using HRIS and payroll systems (e.g. SAP, Oracle HCM, Fusion)
- Excellent leadership and stakeholder management skills
- Strong analytical skills and a focus on quality and compliance
Qualifications
- Essential: Chartered Member of the CIPD (or equivalent degree‑level HR qualification)
- Senior HR management experience in a large organisation
Desirable
- Public sector, construction or local authority experience
- Project management experience
Contact
Please contact John Leese, Head of HR Operations at John.Leese@citybuildingglasgow.co.uk for an informal discussion about the role.
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