As strategies, technologies, and innovation collide, we create opportunity from complexity.
Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.
We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.
Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.
PA. Bringing Ingenuity to Life.
Job Description
We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world.
- Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions.
- Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn’t align with what you want to do.
- Hybrid working – our approach is to be in the office or on client site a minimum of 2 days per week.
- Work on a broad variety of projects and tech stacks for clients across seven sectors – no project is ever the same
- Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring
- Deepen your expertise through our a culture of learning and growth – you’ll have budget to take courses (technical and non-technical training), plus gain certifications
About the role
As aDelivery Manager, you are a capable andhands‑onpractitioner who leads delivery for small tomedium‑sizedteams or workstreams. Youare responsible forensuring delivery is structured, transparent andoutcome‑focused,operatingwithin established delivery approacheswhilecontributing to their continuous improvement andgrowingyour leadershipand consulting skills.
You will apply agile deliverypractices in real contexts, running delivery rhythms, managing risksand dependencies, and supporting teams to deliver effectively. You will increasingly act as atrusted point of contact for clients, helping them understand delivery progress, ways of working andtrade‑offs.
You’lloperateinincreasinglyAI‑enableddelivery environments, building your understanding ofemergingtools and applying them pragmatically to improve delivery efficiency, reporting and insight generation.
You will typically spendaround 85% of your time in deliveryand15% supporting capability development and business growth.
Reports to:Senior Delivery Manager / Delivery Lead
Whatyou’lldo
- Lead the delivery of digital products,servicesand transformation initiativeswithin small to medium-sized teams or defined workstreams.
- Establish andmaintaindelivery plans,roadmapsand team ways of working.
- Help clients and teamsadopt and effectively use AI in deliverythroughoutthe entire SDLC / PDLC, includingreporting through to insight generation.
- Use delivery metrics (e.g. velocity, burndown, flow) to track progress and provide meaningful updates to stakeholders, using AI where appropriate
- Break down strategies or Target Customer Experiences into deliverable work packages,epicsand user stories.
- Act as anAgile coach for the team, supporting consistent application of agile principles and practices.
- Supportclient understanding of agile delivery, helping them engage effectively with delivery practices.
- Manage risks, issues,dependenciesand RAID logs, ensuringappropriate visibilityand action.
- Contribute to proposals, Statements of Work and account activities.
- Support and mentor junior team members, helping build capability within delivery teams.
Who you are
- A delivery practitioner with experience working in agile environments on digital projects or products.
- Comfortable running delivery processes and supporting teams to meet their goals.
- Developing confidence working directly with clients and managing stakeholder relationships,with support from senior colleagues whereappropriate.
- Organised,detail‑orientedand able to manage competing priorities effectively.
- A strong communicator, able to clearly explain delivery plans,risksandtrade‑offs.
- Curious about emerging tools,includingAI indigitaldelivery,and motivated to build your capability
- Motivated to grow as a delivery leader, taking on increasing responsibility as your experience develops.
- You lead by doing,actively contributing to delivery rather than managing from a distance.
- You apply agile delivery methods pragmatically, adapting to context rather than following rigid frameworks.
- You focus onclear, demonstrable progress and outcomes, not just reporting.
- You analyse problems,identifyrisksand escalation appropriately.
- You support the creation of an environment where teams can work effectively, collaboratively and at pace,helping remove blockers andmaintaindelivery flow.
- You are comfortable working flexibly across client environments as needed.
Qualifications
Qualifications & experience
- Typically 3–5 years of experiencein digital delivery, projectmanagementor agile roles.
- Experience working within agile methodologies (e.g. Scrum, Kanban,SAFe) and applying them in practice.
- Experience delivering withinsmall tomedium‑sizedteams or workstreams.
- Familiarity with tools such as Jira,Confluenceand other collaboration platforms.
- Understanding of core delivery practices including planning, estimation,governanceand reporting.
- Awareness of commercial considerations (e.g. scope, cost, delivery constraints)
- Exposure to proposal or bid work is beneficial.
- Public sector experience is beneficial but notrequired.
Additional Information
Why this role may not be the right fit
- If you prefer purely coordination or reporting roles rather thanhands‑ondelivery.
- If you want tooperateoutside the team rather than as part of it.
- If you rely on a rigid delivery framework rather than adapting to context.
- Ifyou’reuncomfortable withclient‑facingwork or stakeholder engagement.
- Ifyou’renot interested in growing your delivery capability, including the use of new tools such as AI.
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