Senior 2nd-Line Service Desk Engineer

A leading technology firm in Northampton is seeking a 2nd Line Service Desk Analyst to provide operational support across IT services. The role involves balancing customer expectations, delivering technical solutions, and adhering to service level agreements. Candidates must hold a Microsoft Certified Solutions Associate (MCSA) qualification and demonstrate a strong technical background. Flexibility for out-of-hours maintenance is essential. A competitive salary of £28,000 per annum is offered.#J-18808-Ljbffr…