We’re currently seeking an experienced professional to join our team in the role of Business Banking Relationship Manager.
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
Responsibilities
- Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC’s extensive network.
- Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business.
- Build a strong understanding of the client’s business and industry to promote insights, enrich client conversations and deliver fair outcomes.
- Deepen understanding of the client through pro‑active credit risk assessments and customer due diligence reviews.
- Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk and ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures.
- Effectively manage work and support resources to increase quality and time of client visits opportunities.
Qualifications
- Experience of building effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same.
- Strong written and verbal communication skills and influencing skills, enabling productive dialogue with internal and external customers.
- Ability to identify customer needs and make appropriate referrals or present suitable solutions through in‑depth meaningful conversations.
- Ability to read, interpret financial accounts and apply knowledge to submitting strong credit papers.
- A strong knowledge of Commercial Banking services and products, Business types and structures, and systems such as Browser Main Menu.
- Product knowledge of complex and non‑complex Commercial Products.
- Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events.
Equal Opportunity
Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, socio‑economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role.
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