Job Overview
Ready to take the next step in your career with a fast‑growing Lloyd’s Syndicate and MGA? An exciting opportunity has arisen for an experienced Underwriting Support Manager to lead and develop underwriting operations across both Syndicate and MGA platforms. Working closely with underwriters and senior leadership, the successful candidate will play a key role in driving operational efficiency, service excellence, and continuous improvement within a dynamic London Market environment.
Daily Responsibilities
- Managing underwriting support workflows and prioritising daily processing activity
- Monitoring turnaround times, service levels, and operational backlogs
- Supporting underwriters and resolving operational queries or escalations
- Processing complex insurance risks when required
- Identifying process improvements to increase efficiency and service quality
- Producing and reviewing operational performance reports and KPIs
- Liaising with brokers, finance, compliance, claims, and underwriting teams
- Supporting system and process enhancements across the business
Qualifications
- Strong Lloyd’s / London Market experience
- Knowledge of underwriting operations and policy lifecycle management
- A proactive, solutions‑focused mindset
- Confidence managing workflows, stakeholders, and change
This is an excellent opportunity to join a high‑growth, ambitious organisation where the successful candidate will work closely with senior leadership and have genuine scope to shape underwriting operations and influence business processes. The business offers a collaborative, fast‑paced environment with the opportunity to make a visible impact across the organisation. Applications are welcomed from candidates seeking either full‑time or part‑time opportunities.
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