Senior Analyst, LPM UK, US & EMEA / APAC, Belfast

Primary Responsibilities

• Support in the delivery of structured legal project management on large, complex or multi‑jurisdictional matters as efficiently and effectively as possible.
• Assist with day‑to‑day project management tasks, including scoping, planning and reporting for identified projects, developing the project plan, project timeline, fee monitoring, providing regular status updates internally and to the client, and tracking progress against scope, timeline and cost parameters.
• Assist senior team in working with clients to develop solutions to specific client challenges.
• Communicate with trainees, associates, senior associates and partners within the Disputes / Transactions Practice Group and with clients on a regular basis – excellent drafting skills are essential.
• Support the design, development and implementation of matter budgets, ensuring compliance with financial disciplines, daily time recording, proactive monitoring against actual performance, and presenting findings to key stakeholders.
• Support the billing process and WIP management where appropriate and required by specific practice areas/clients/projects.
• Assist in maintenance and population of volume data and documentation on supported transactions and projects.
• Assist team in developing metrics and reporting tools to illustrate trends and analysis of matter performance.
• Proactively identify areas of concern, success and opportunity, undertake analysis to support write‑offs and post/ongoing matter negotiations, and escalte project‑specific issues appropriately to senior members of the LPM team.
• Draft pitch content for the Senior LPM Team for submission on client and panel pitches covering legal project management frameworks, principles, technology and process improvement.
• Support the manager in external service provider and local counsel management, conflict clearance, preparation of draft instructions, supporting matter kick‑off, process design and other administrative activities.
• Capture relevant LPM case studies, prepare slide decks and tombstone data for pitches, debriefs and training activities.
• Coordinate regular LPM calls and meetings, distribute instructions to local counsel and respond to legal team queries on matters of transaction/project process.
• Support legal process design opportunities by creating process maps, administering managed service pilots, and creating quick guides for clients and lawyers.
• Support collation and development of LPM collateral, tools and templates, and manage the resource repositories for knowledge sharing.
• Mentor junior LPM team members, undertake quality control of their work output and provide constructive feedback.
• Engage with collaboration tools including the HSF Disputes Client Portal; support legal process design.
• Assist the Disputes team in developing metrics and reporting tools to illustrate trends and analysis of matter performance.
• Maintain an audit trail for the matter by maintaining and populating matter documentation on an ongoing basis.
• Assist Legal Project Managers with preparing content for client pitches.
• Deliver training and demos to associates, senior associates and business services teams on LPM technology and processes.
• Provide assistance to the business on client matters and internal projects as required.

Key Performance Indicators

• Contribute to practice group performance and financial metrics by managing revenue leakage and improving matter profitability.
• High stakeholder engagement from partners, lawyers, practice managers, PAs and business services colleagues.
• Increase operational capability of fee earners and PAs.
• Positive client feedback and contribution to winning new work.
• Create sustainable operational best practices within relevant Practice Groups, including tools, technologies and processes.
• Ensure operational best practices are widely communicated, understood and leveraged.
• Leverage LPM and Legal Technology capabilities on firm‑wide or Practice Group strategic projects to deliver high impact and achieve set objectives.

Qualifications, Skills and Experience

• Undergraduate degree or equivalent.
• Over 3‑4 years plus post‑degree experience in a law firm or other professional services firm.
• An understanding of the legal process and typical work product in a law firm or professional services environment.
• Numerate, and able to convert complex/raw data into concise and actionable intelligence.
• Confident training and presentation skills.
• Able to build relationships and influence all levels of seniority.
• Excellent communication skills, including the ability to summarise complex issues succinctly verbally and in writing, and to liaise directly with clients and members of the Disputes Practice Group.
• Strong analytical ability, coupled with sound judgement to balance multiple factors and solve complex problems.
• Demonstrated financial acumen and understanding of key financial performance indicators.
• Demonstrated ability to simplify complex concepts and communicate information.
• Strong skills with the Microsoft 365 Suite: experience with Excel, PowerPoint, Word, PowerBi and SharePoint essential.
• Strong IT literacy, including an aptitude for learning (and becoming proficient in the use of) new and innovative software and IT applications.
• Strong systems skill set and an ability to rapidly pick up new systems.
• Ability to work independently and as part of a team.
• Empathy and situational awareness.
• High level of attention to detail with ability to simplify complex concepts to effectively communicate information.
• An organised and practical mindset with the ability to see the big picture.
• Excellent personal time management principles.
• Determination, resilience and persistence.
• Skill at prioritising demanding workloads and working on projects as part of an international team.

Desirable Experience

• Experience using a Financial Practice Management System (e.g. Elite or Aderant Expert).
• Experience using PowerBi (or Power Automate tools) for analysis and reporting.
• Understanding of law firm economics.
• Experience working with a combination of legal technologies, for example, collaboration software; automation and AI.
• Asia Region language skills e.g. Mandarin/Indonesian Bahasa/Japanese/Korean/Thai.

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