About the role
We are seeking a mid‑level Gen AI Tooling Engineer to support the operationalization and scaling of GenAI‑powered developer tools across the organization, including GitHub Copilot, Codex, and Claude Code.
Key responsibilities
- Configure and operationalize GenAI coding assistants such as GitHub Copilot, Codex, and Claude Code.
- Make tools easy to discover, access, and use to contribute to a great developer experience.
- Deploy these platforms with appropriate security, governance, and cost considerations.
- Contribute to GitHub administration tasks, including configuration and policy enforcement.
- Provide second‑line support for developers using AI coding tools, troubleshooting issues, and escalating as needed.
- Collaborate with developers to build automated AI‑first workflows.
- Create and maintain documentation, guides, and best practices.
- Monitor platform usage, issues, and feedback to inform improvements.
- Stay informed on new features, models, and tooling developments, and support their evaluation and rollout.
Requirements
- Solid software engineering or DevOps background with familiarity in modern development workflows.
- Experience with GitHub and IDE‑based development environments.
- Working knowledge of CI/CD pipelines and software delivery practices – GitHub Actions is preferred.
- Exposure to, or interest in, AI coding assistants or LLM‑based developer tools.
- Ability to troubleshoot issues and provide hands‑on support to developers.
- Clear written communication skills for documentation and guidance.
What we’re looking for
A pragmatic, technically capable engineer who is comfortable working directly with developers, solving practical problems, and contributing to the adoption of new tools. Success in this role will come from strong execution, responsiveness, and the ability to learn quickly while working alongside more senior engineers in a rapidly evolving space.
Benefits
- Comprehensive pension plan
- Home, office, or commuting allowance
- Generous vacation entitlement and sabbatical leave
- Maternity, paternity, adoption, and family care leave
- Flexible working hours
- Personal choice budget
- Internal communities and networks
- Various employee discounts
- Recruitment introduction reward
- Employee assistance program (global)
Accessibility and Accommodations
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know.
Equal Opportunity Employer
Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
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