Service Engineer

Service Engineer

Location: South East England (Field-Based)

Salary: £32,000-£37,000

Type: Full-time, Permanent

My client, a well-established manufacturer within the heating and appliance sector, is looking for a Service Engineer to support customers across the South East. This role focuses on servicing, maintenance, fault diagnosis, and repair of gas, electric, and solid fuel appliances.

Key Responsibilities

• Carry out warranty repairs and annual servicing of heating appliances
• Diagnose faults and complete repairs efficiently and safely
• Maintain and service showroom and customer appliances
• Deliver high levels of customer service during site visits
• Complete service reports and documentation accurately
• Travel across the South East region and occasionally further afield when required
• Build strong relationships with customers and dealers

Requirements

• Previous experience in a field service or maintenance engineering role
• Strong fault-finding and problem-solving skills
• Excellent customer service and communication abilities
• Ability to work independently and manage a regional workload
• Full UK driving licence
• Relevant gas or electrical qualifications advantageous

What’s on Offer

• £32k-£37k salary plus overtime opportunities
• Company van, laptop/tablet, and phone provided
• Strong benefits package including enhanced holiday allowance
• Employee discounts and wellbeing support
• Ongoing training and long-term career development opportunities

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