Insurance Complaints Resolution Specialist (FCA)

Tp-8f723eaf is seeking a Complaints Handler to investigate and resolve customer complaints related to mobile phone and technology insurance policies. This role involves ensuring compliance with FCA DISP regulations and delivering a positive customer experience.

The position requires strong communication and problem-solving skills, excellent attention to detail, and the ability to make balanced decisions. The role is primarily hybrid after training at our Manchester office.

The company offers various employee perks including discounts, health support, and 28 days of annual leave.

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