Accommodation Support Worker (Future Roots 2 Project)
Salary Banding: £28,893 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion (£85 per night shift required / £50 per on call shift). Contract: Permanent. Hours: Full Time, 37 Hours Per Week. Location: Hatfield, Hertfordshire, but will include travel across Hertfordshire and cover of Future Roots 1 in WGC when required – Candidates must have a full driving license and use of own vehicle for business purposes.
About Us
Herts Young Homeless is an independent charity supporting vulnerable young people across Hertfordshire since 1998. We’re a passionate, professional and supportive team, united by a shared goal: to prevent and relieve youth homelessness and help young people build brighter futures.
Responsibilities
In this role, you’ll provide high-quality housing advice to young people aged 18–24, helping them understand their options and navigate challenging or crisis situations. Working alongside colleagues, partners and external agencies, you’ll play a key part in preventing homelessness and supporting young people to move forward with confidence. The young people we work with are incredibly resilient and inspiring, but many face complex challenges and limited support. We’re looking for someone who brings empathy, patience and determination, and who is committed to helping others overcome barriers and thrive.
What You’ll Bring
- Passionate about supporting people with diverse and complex needs
- Committed to delivering inclusive, respectful and compassionate support to individuals from all backgrounds
- Knowledgeable about the challenges faced by young people experiencing homelessness
- A confident communicator, able to engage, motivate and build trust with young people
- Comfortable managing a varied workload and balancing competing priorities
- Well organised, with strong record-keeping and IT skills (Word, Excel, Teams, Outlook)
- Clear on professional boundaries, confidentiality and integrity
- Able to work both independently and as part of a collaborative team
- Flexible, adaptable and open to learning and continuous development
Additional Requirements
- A full, clean UK driving licence and access to your own vehicle.
Additional Information
Experience in the voluntary sector is helpful but not essential—we welcome transferable skills and a willingness to learn. This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.
What We Offer
- A collaborative, knowledgeable and supportive team environment
- 25 days annual leave plus bank holidays (rising to 28 with service)
- An extra day off to celebrate your birthday.
- Holiday purchase scheme and hybrid working opportunities
- Mileage reimbursement for work-related travel
- Pension scheme and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay (subject to eligibility)
- Ongoing training and development, including secondments
- Long service awards, refer-a-friend scheme and monthly staff rewards
Our Commitment to Inclusion
We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively promote equality of opportunity and welcome applications from people of all backgrounds, identities and experiences. We will always challenge discrimination and strive to build an inclusive culture where everyone can thrive.
Our Promise to You
We will handle your personal information with the utmost care and integrity. Your details will never be shared without your knowledge and consent.
#J-18808-Ljbffr…