Overview
Patient Access Representative (Arabic) at SEHA – Abu Dhabi Health Services Co.
Responsibilities
- Providing quality service to all hospital customers
- Processing manual receipts for customers, when the billing system is not working
- Receiving patients who are transferred from clinics or emergency section
- Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
- Opening new files for patients, and making admission for them after updating his/her information in the system
- Filling inpatient claims
- Performing receptionist tasks, such as answering incoming telephone calls to the section
- Preparing bills for all inpatient patients
- Following up with patients who were admitted to the ward without health insurance
- Working as a cashier in the poly clinics, x-ray and emergency unit
- Participating in cross-functional teams and committees as appropriate
- Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients
Qualifications
- Diploma in relevant field
- 0 – 2 years of experience
- Proficiency in Arabic language
- Proficiency in English language
- MS Office and computer proficiency
Desired
- Bachelor’s degree or equivalent in any relevant field
- Experience in a large healthcare facility
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Health Care Provider
Industries
- Hospitals and Health Care
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