Admin – Customer Service Advisor (Motor Garage)

Admin / Customer Service Advisor – Motor Garage

Location: Grays

Hours: Monday – Friday, 9:00am – 6:00pm

Salary: £13.00 – £14.00 per hour (DOE)

A busy and well‑established motor garage in the Grays area is looking for a reliable and organised Admin / Customer Service Advisor to join their team. This role is perfect for someone with previous garage experience who can confidently manage customer enquiries, bookings, and day‑to‑day admin tasks.

Key Responsibilities

• Handling incoming calls and customer enquiries in a professional, friendly manner
• Booking vehicles in for MOTs, servicing, and repairs
• Managing daily administrative duties and maintaining accurate records
• Creating and managing online listings on eBay
• Processing orders and updating internal systems
• Keeping customers informed regarding vehicle progress, updates, and collections
• Supporting the workshop team with general coordination

Requirements

• Previous experience working in a motor garage is essential
• Strong customer service and communication skills
• Confident using computers and online platforms (including eBay and Amazon)
• Good organisational skills with the ability to multitask
• Professional, reliable, and able to work well under pressure
• Friendly, approachable manner with a customer‑first mindset

What’s on Offer

• Competitive hourly rate (£13.00 – £14.00 depending on experience)
• Full‑time, stable position
• Supportive, friendly team environment

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