Housing Customer Service Advisor – On Site (Solihull)

Fusion People Ltd is seeking a Customer Service Advisor to join their busy contact centre in Solihull. This role involves managing high volumes of calls and emails, providing excellent service across various customer enquiries, and supporting individuals in sensitive situations.

The ideal candidate will have strong customer service experience, excellent communication skills, and the ability to manage a busy workload. This is a fantastic opportunity to deliver quality service while working towards targets in a supportive environment.

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