Glow Food is a premier fast‑casual chain on a mission to empower purposeful living. We believe a meal should do more than just fill you up—it should lift you up, sharpen your mind, and fuel your passions. Designed by a 5× Michelin Green Star culinary group, YM Spring 陽明春天, our menu fuses world‑class culinary mastery with science‑backed nutrition. We offer a diverse, 100% plant‑based, and meticulously balanced five‑color‑group menu—ranging from contemporary Asian to Western cuisine—designed to work in harmony with your body and spark a genuine inner radiance. This is fast, accessible dining reimagined—a celebration of joy and energy crafted to make your insides smile.
Assistant Manager
Role Mission & Key Responsibilities
- Store Leadership: Oversee daily front‑of‑house (FOH) and back‑of‑house (BOH) store operations to ensure smooth service flow and maximum operational efficiency.
- Team Development: Lead, supervise, and train service and kitchen team members to enhance performance and ensure strict adherence to hospitality standards.
- Quality & Safety: Ensure total compliance with food quality, hygiene, and standard operating procedures (SOPs) to maintain safety and brand standards.
- Inventory & Cost Control: Manage inventory ordering, par stock levels, and stock control to optimise supply and reduce waste.
- Profitability Management: Monitor cost of goods sold (COGS) and wastage, implementing proactive cost‑control measures to improve profitability.
- Guest Experience: Handle customer feedback professionally and execute swift service recovery to maintain high customer satisfaction.
- Sales Driving: Drive sales performance by supporting marketing initiatives and actively promoting our unique vegan menu items.
- Cross‑Team Coordination: Coordinate effectively between kitchen and service teams to ensure timely and quality food delivery.
- HR Admin Support: Support staff onboarding, training, scheduling, and internal communication to build a cohesive, motivated team.
- Operational Readiness: Uphold proper opening and closing procedures to maintain total operational readiness and store security.
Requirements & Qualifications
- Eligibility: Singaporeans, Permanent Residents (PR), or Long‑Term Visit Pass (LTVP) holders are preferred and will have an added advantage.
- Experience: Proven management track record as an Assistant Manager, Shift Manager, or Team Lead in high‑volume F&B settings.
- Schedule: Able to commit to a 5.5‑day work week shift structure, including weekends and public holidays.
- Certifications: Possess a valid WSQ Food Safety Course Level 1 or Level 3 (Food Safety Supervisor).
- Skills: Strong management capabilities, commercial awareness (COGS/wastage), and excellent communication skills.
- Mindset: A strong passion for healthy living, sustainability, or plant‑based lifestyles!
What We Offer
- Attractive Leave Benefits: (including Annual Leave, Medical Leave, and Special Welfare Leave schemes).
- Rapid Career Growth: within a fast‑expanding, health‑focused dining brand.
- Comprehensive Cross‑Training: in a groundbreaking 6‑in‑1 operating model.
- Nutritious Daily Staff Meals: provided.
- Competitive Salary Package: with medical and dental benefits.
Send your resume directly to our Human Resources department:
- Email: hr@glow.food
- Subject line: Application for Assistant Manager – (Your Name)
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