Service Technician- Level 2 qualified Vehicle Technician Portsmouth Audi

Benefits For a Portsmouth Audi Technician

• Potential annual bonus of £18,396
• State of the art, new build stand‑alone aftersales facility
• Established and stable management team
• Manufacturer training programme
• Industry leading onboarding and induction programme
• One diagnostic machine per technician
• 25 days annual leave plus Bank Holidays
• Company pension
• FREE parking

Job Purpose

Department/Business/Location: Workshop/ Portsmouth Audi

Reports To

Workshop Controller and Aftersales Manager

Direct Reports

N/A

Key Responsibilities

• Use diagnostic equipment and a systematic approach to diagnose and rectify vehicle faults.
• Meet with customers to identify and clearly understand problems as required.
• Maintain full understanding of the latest technology introduced on the vehicle range and how to diagnose and repair faults.
• Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.
• Ensure all work is carried out observing safe working practices for self and others.
• Liaise and seek advice from colleagues and supervisors in situations that exceed the defined scope of work.
• Check the level and quality of work using diagnostic equipment and road‑testing vehicles after work has been carried out; liaise with Service Advisor.
• Complete relevant service documentation (job sheets, PDI’s, service reports) in line with brand standards, warranty and site requirements.
• Complete vehicle health checks and CitNOW video in a timely manner (or equivalent).
• Ensure workshop housekeeping standards are always maintained, including the use of special and personal tools.

Skills & Requirements

• Relevant City & Guilds, BTEC or NVQ accreditation.
• Competency in numeracy, literacy and IT.
• Energy and enthusiasm.
• Full UK driving licence.
• Smart appearance.

Experience

• Desirable: Relevant manufacturer experience and training.
• Desirable: Main dealer experience.

Benefits

• On‑site parking
• Company pension
• Referral scheme

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